rise of the trades podcast
Episode 8

Setting Your Boundaries And Rules With Your Customers And Employees

time
50 min listen

Summary

Do your customers call you, text you, WhatsApp you and email you on evenings and weekends and expect you to be at their beck and call?

Or how about when they ask you to do extra work that was not included in your original quote and then complain when your invoice comes in as they expected it done for free.

Do you feel like your employees or sub contractors are taking this piss?

They won’t wear your uniform. They turn up late to your customers' jobs. They constantly call and text you asking stupid questions and they are always playing on their phones?

If you do not establish your boundaries and rules with your customers and your team up-front they will start to take advantage of you. Leaving you feeling angry and frustrated.

In this coaching episode I share with you how to identify and implement your boundaries and rules, so that you can take back control of your relationships and time.

Key Learning and actions from this episode

  • Why it’s vital that you must own all relationships in your business
  • How to develop leadership skills to become a confident and strong leader
  • How to establish and implement your boundaries and rules with your customers
  • How to stop your employees and sub contractors from taking the piss
  • How to get your entire team to do what you want them to do and to your standards

If you are fed up and frustrated with how your customers and team are treating you… You need to listen to this episode NOW!

RESOURCES AND LINKS SHARED IN THIS PODCAST

Join the Growth Club: Access marketing training, business coaching, live online events and our secret community

Facebook Group: Join our safe and thriving Trades Freedom Club Facebook Group and trades community.

Inner Circle Coaching: Apply to join our Inner Circle marketing and business coaching programme.

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